Offended? Get Over It. 2nd article from June issue Employee Newsletter

Have you ever been offended when someone tells you how or what to clean, or not to forget this or that?   

Well don’t be.   

It’s the kind of thing that makes us feel like even though we worked incredibly hard at the job as a whole, one or two things get nit-picked. Cleaning is just that way.  As a mom I can clean and clean at home and then re-enter the room 5 minutes later to a complete mess.  It can be a defeating feeling to clean the same things over and over again.

 Just know that the person asking you if you remembered to clean something or if you can do something extra or different, has the big picture in mind of making the clients happy.  It doesn’t mean you are a terrible cleaner if you miss something.   It might mean there is a more efficient way to do something or out of 2 dozen tasks that night there was 1 that needed more attention or detail, that is the role of the Site Manager, to ensure the quality of work getting done as they will be the one to answer to the client if it isn’t up to par.

Being coachable and flexible in any job or career is necessary for success and progress.  

See the big picture and know that we all get “nit-picked”   or something pointed out to us.  The reality is that if the whole facility is clean but something is dirty or dusty or got missed it tends to stand out all the more because everything around it is shining.  

If you are being coached on a cleaning task it isn’t meant to irritate or offend you.   The details matter, specifically to our clients.   Realize that it’s all a team effort and be a team player, don’t get mad, get over it.